Apollo Order Tracking

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Company Overview

They operate a digital platform that facilitates medicine purchases and health product deliveries across India. Customers place orders through mobile apps or websites, selecting items from a catalog of pharmaceuticals and wellness goods. The system connects buyers to nearby pharmacies, streamlining stock verification and dispatch coordination. Users track orders by entering unique identifiers on the portal, which pulls updates from partner stores and delivery agents.

The platform assists pharmacies in managing online inventories and synchronizing with in-store stock levels. Automated alerts notify customers about prescription readiness, shipping progress, or payment confirmations. Local stores fulfill orders using route optimization tools to minimize transit delays. Healthcare providers access purchase histories to advise patients on medication schedules or refill requirements.

Services
Their offerings include a pharmacy locator that identifies participating stores based on geographic proximity. Users search by locality, landmarks, or ZIP codes to find operational outlets. The platform supports scheduled deliveries, allowing customers to choose time slots matching their availability. Repeat orders for chronic medications are automated through reminder settings and subscription plans.

An integrated helpdesk addresses queries related to order discrepancies, return protocols, or dosage guidelines. Prescription upload features enable digital verification by licensed pharmacists before processing requests. Partnerships with diagnostic centers and wellness brands expand service coverage to include lab tests and fitness supplements. The app’s interface supports multiple payment methods, including cash-on-delivery and insurance-backed transactions.

Contact

Phone Numbers:

  • Toll-Free: 1860 500 0101
  • Support: +91 40 6060 2424
  • Additional Support (Delhi NCR): +91 11 4140 2398

Email Addresses:

Head Office Address:
Apollo Pharmacies Limited
#19, Bishop Gardens
Raja Annamalaipuram
Chennai, Tamil Nadu 600028
India